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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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stewart cariveau

July 8, 2024

5  out of  5 rating by stewart cariveau
"amanda... thorough..."
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Steve Ferley

July 8, 2024

5  out of  5 rating by Steve Ferley
"Great prompt service from Beau when I requested an emailed copy of my HO-6 policy that I needed for my mortgage company Thank you, Beau!"
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Víctor Manuel Leal Parra

July 8, 2024

5  out of  5 rating by Víctor Manuel Leal Parra
"Super friendly and responsible"
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Lance B

July 3, 2024

5  out of  5 rating by Lance B
"I recently became a new customer with State Farm's Shane Mason. His team thoroughly reviewed my insurance needs, ensuring I had the best coverage possible. The onboarding process was seamless, and the customer service was top-notch. Shane's depth of knowledge was impressive, offering insightful options to improve my coverage. I highly recommend Shane for anyone looking to review their insurance needs or switch providers."
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Lisa Yang

June 21, 2024

5  out of  5 rating by Lisa Yang
"Amanda took care of my questions and needs."
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Chris Empson

June 19, 2024

5  out of  5 rating by Chris Empson
"Working with Amanda has been wonderful. Very knowledgeable and always willing to jump in and help out. I would highly recommend her."
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Mike Higgins

June 18, 2024

5  out of  5 rating by Mike Higgins
"Amanda was great to work with and took care of all my needs quickly and competently"
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Eric Schmidley

June 15, 2024

5  out of  5 rating by Eric Schmidley
"Amanda was an absolute pleasure to work with! She helped me with renter’s insurance and is now helping me with Car Insurance! Definitely recommend going through her!!"
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Luke Hamilton

June 12, 2024

5  out of  5 rating by Luke Hamilton
"When people think insurance, they think about how the insurance company will try to take them for every penny. Not Shane Mason! They have went out of their way to personally help me save the most money and maximize my insurance with State Farm. Shout out to Sarah Logan for amazing service!"
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MaryBeth McGowan

June 8, 2024

5  out of  5 rating by MaryBeth McGowan
"Amanda was quick with providing information, explained it all thoroughly, she was responsive to questions. She was clear in explaining the policy changes, I truly appreciated the experience."
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Robin Padgett

May 29, 2024

5  out of  5 rating by Robin Padgett
"Shane and his team are outstanding. Always friendly, knowledgeable, great service. Couldn't ask for a better company."
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sarah arambula

May 23, 2024

5  out of  5 rating by sarah arambula
"When I have needed help, Amanda has been there along the way and answers all of my questions. When we bought our house she was very informative and helped us with our journey along with helping with our vehicle insurance. She does an amazing job every time!"
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Sabrina Sivongxay

May 21, 2024

5  out of  5 rating by Sabrina Sivongxay
"I have been with State Farm for over 6+ years, Shane Mason and his team are BEST IN CLASS! Special shout out to Amanda Riddle, she is professional, knowledgeable and quick with answering any questions. When it came to making my claim, she was present and guided me through the entire process from beginning to end and made it super easy for me. I am incredibly grateful for her help and guidance. If you're looking for trustworthy, accessible team members and a team who values their customers, I highly recommend Shane Mason State Farm!"
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George Schneider

May 9, 2024

5  out of  5 rating by George Schneider
"Prompt response for our insurance questions and needs."
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Jean Schlechter

May 9, 2024

5  out of  5 rating by Jean Schlechter
"We couldn’t be happier with the service we receive and quick responses to any issue or question. We would highly recommend Shane Mason Insurance!"
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Rafael Lopez

May 6, 2024

5  out of  5 rating by Rafael Lopez
"As always great customer service! Quick response to my questions\requests... Amanda Riddle was very helpful and quickly resolve my request!"
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Mike Bean

April 30, 2024

5  out of  5 rating by Mike Bean
"Sarah was great to work with. We did a policy review and we found a couple of adjustments that we could make to address my current situation."
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Jim Parkhurst

April 18, 2024

5  out of  5 rating by Jim Parkhurst
"Shane and his team have always provided sound recommendations, excellent communications and great followup on any issues, claims or quotes. Going on 10 years of a strong business relationship."
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Andrew Agrimson

April 16, 2024

5  out of  5 rating by Andrew Agrimson
"Sarah Logan has been fantastic to work with on multiple occasions. Her deep industry knowledge and meticulous attention to detail ensure you will receive the best possible insurance coverage. I highly recommend her for anyone seeking a reliable and knowledgeable insurance professional."
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Mike Stange

April 13, 2024

5  out of  5 rating by Mike Stange
"Amanda gives the extra effort to make certain that State Farms customers are very well served. I'm just amazed at her energy and drive, makes me tired just thinking about her abilities in customer service. Well Done and Thank You Very Much - -"
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Trevor Blaine

April 12, 2024

5  out of  5 rating by Trevor Blaine
"Thank you Sarah for all the help with my insurance needs. You are one of the best if not the best to work with!"
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Chris Benson

April 10, 2024

5  out of  5 rating by Chris Benson
"I switched to Shane Mason’s office from another insurance agent/office a few years ago after my neighbor talked about how great they are. I am so impressed with how attentive they are and how they often check in to see how things are going. I appreciate how they look into my ever changing HOA policies to make sure I have the right coverage that is appropriate. Also, Linda is so helpful and always has my best interest in mind. My former insurance office only sent me a holiday card and waited for me to call them in a crisis. Shane’s office helps me prevent the unexpected and actually shows they care! I highly recommend them and wish I would have switched agents years ago!"
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Gary Blake

April 2, 2024

5  out of  5 rating by Gary Blake
"Shane, Amanda and the gang are very attentive. I text them letting them know the ownership of our cabin has changed from the mortgage company to us and they took care of it immediately. I am pleased at how fast the response is when using text or voice messages."
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Cassie Kroeker

March 28, 2024

5  out of  5 rating by Cassie Kroeker
"Really appreciated Amanda's prompt and detailed responses! Very friendly!!"
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March 26, 2024

5  out of  5 rating by Y Y
"I have been a client of Shane Mason's office since 2005. It was always a great experience working with the staff: they are easy to communicate with, reply very quickly, even on weekends, attentive to details, and always find good deals on insurance coverage. Amanda Riddle was taking care of me for several years. And recently Linda Arth stepped in to handle my questions. They both are amazing. Just this morning I thought about emailing Linda with a question, I open my email and see a message from her. I joked, we have a mind connection!"