State Farm® Insurance Agent Shane Mason

"I've used Shane Mason for ALL my insurance needs for years and have always been incredibly satisfied. I have a difficult COI that I need drawn up annually and agent Amanda Riddle is fast, efficient and unbelievably helpful!!! Highly recommend!"

"The service has been exceptional!! I have been with State Farm forever and have always been satisfied with all they do!!"

"Amanda was super helpful in sorting out property insurance options on a house we just inherited. Clear about what info she needed from us; walked through everything over the phone step by step--and then got back to me with a quote within 24 hours and set up payment. Great to work with!"

"Love Shane, I started with Shane Mason State Farm 20 years ago. I moved around the US and glad to be back in his office. He is absolutely one of the best Agents and totally recommended him."

"Services are very reliable and efficient"

"Duke Seigars has been great to work with. He was able to answer all of our questions and we feel confident that we are well insured. He spent a lot of time with us fine tuning our auto, home, umbrella and jewelry policies until they were just right. Thanks Duke!"

"Been a customer of State Farm over 30 years! NOT ANY MORE! Been overcharged for years and last straw was denial of verified hail damage claim. Shane mason’s office has a guy working there who treats you and talks to you like you are a 6 year old claiming he is a roofing expert. WORST CUSTOMER SERVICE EVER! Cancelled all my policies DO YOURSELF A FAVOR AND SHOP AROUND BEFORE SIGNING WITH THIS AGENT !"

"The staff is very friendly and extremely helpful. When I call them, they are always able to take care of my needs."

"Amanda always provided sound recommendations, excellent communications and great followup on any issues, claims or quotes. Going on 10+ years of a strong business relationship."

"Recently changed Agents to Shane Mason Agency, it could not have gone smoother, Amanda followed immediately and was able to add/change vehicles quickly and efficiently."

"Sarah,was excellent she answered all of my questions and got back to me in a timely manner. She was extremely professional
and understood what my insurance needs are."

"Update (July 2026): Amanda has also been incredibly helpful with our condo insurance for our new home purchase. She responded quickly to every change, coordinated everything with our lender, and made the entire process smooth and stress-free. I continue to highly recommend her and the Shane Mason State Farm team.

Amanda Riddle is an exceptional and trustworthy auto insurance agent. She takes the time to carefully understand her clients' needs and recommends the most suitable insurance options, which is truly impressive. Amanda answers every question with clarity and kindness, making the process of securing insurance simple and stress-free. Her quick and efficient responses ensured that everything went smoothly, and working with her has always been a pleasant experience. Thanks to Amanda, I could confidently choose the right insurance plan, and I look forward to relying on her expertise in the future. Highly recommend her services and professionalism! Thank you, Amanda!"

"Shane Mason's group have been great ever since we switched to him. He had an hour long video call with us to review our multi policy and discovered our previous State Farm agent had us under insured. Also, Amanda has been a dream to work with with quick responses via email when adding another vehicle. Her clear emails didn't leave any question hanging and gave us all potential policies available. Highly recommend this group."

"We have had life insurance policies with State Farm for 25+ years. Shane Mason and his staff have always been quick and pleasant in responding to our inquiries in a detailed manner. Our experience has been great and we recommend them based upon their high level of customer service."

"I've had the pleasure working with Shane on behalf of a mutual customer. As a contractor, Shane was willing and able to jump in and help the process for our customer. Thanks Shane!"

"Called Shane's office late on a Friday afternoon and was lucky to have Amanda Riddle pick up and help me immediately! Very thorough and expedited quotes provided on home and auto. Looking forward to their level of service."

"I have State Farm Insurance with Shane Mason for my vehicles and my home for years. This agency has been wonderful to work with and I trust and respect them. Along with Shane, the people that work with him are proficient, knowledgeable and highly professional at their jobs. I always enjoy talking with Amanda Riddle who has done a fantastic job handling my account when I add or subtract vehicles from my policy."

"I had to shop around for insurance due to another company getting too expensive. Amanda was informative and very helpful in providing the appropriate coverage."

"Amanda Riddle at this State Farm office has been a great deal of help whenever needed, and quick to respond to emails."

"Quick and friendly service! Great support from Amanda Riddle!"

"Shane Mason handled a difficult claim and followed until payment attained. Thanks!"

"Shane Mason State Farm Office is very professional and outgoing with customer service. They ensure that any issue will be taken care of and are willing to do whatever it takes to fulfill their duty as insurance agents. Highly recommend reaching out to their office for insurance inquiries."

"Amanda was an absolute pleasure to work with! She was so attentive and responded right away! She helped me with renter’s insurance and helped with getting my fiancée added to my plan! Definitely recommend going through her!!"

"Excellent experience working with Amanda every time. Friendly and reliable service."

"Excellent customer service. Very comprehensive and professional. We’ve been working with them for over a dozen years and plan on staying with them forever."